If these files are already present, you can continue troubleshooting. Now search for the following two drivers on your computer: usb.inf.Press Windows + E and navigate to the following file path:.If these drivers are missing, you will not be able to operate the device. Each version of Windows has a proper USB driver which allows for communication devices such as Logitech Unifying Receiver to work on your computer. If the unifying receiver is not working, you should check if you have the driver file installed on your computer. Now try connecting your Logitech peripherals and check if the issue is resolved. After restarting, right-click on the application and select Run as administrator. After the application is installed, restart your computer.After downloading the executable, install it on your computer.Navigate to the official Logitech Unifying Software website and download the application for Windows in an accessible location.To guarantee smooth operation, Logitech specifically a software which makes sure that there are correct drivers installed as well as the device is syncing properly. The first and foremost step which you should try is installing the unifying software on your computer. Now make the contact points closer either by sticking a piece of paper inside or by pressing the points.Also, check if your system’s firmware/BIOS is updated to the latest build.Īlso, check if your dongle’s connections are not loose. Moreover, make sure your all chipset drivers are installed. We can perform a hard reset and see if this does the trick.īefore we start with the solutions, make sure that you have administrator access on your computer and the Unifying Receiver is not broken physically. Incorrect configuration: The receiver might be in an incorrect configuration which may cause it not to work.Conflicting applications: Several third-party applications might conflict with the receiver.Driver file: Your computer might not have the driver file installed which might result in the receiver not to work.Unifying Software: Your computer might need the Unifying software released by Logitech to make the module work properly.A simple workaround is to uninstall the update.

Windows Update: Global outrage started after a Windows Update broke the receiver and it was unable to sync devices.

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